General terms of sale

The present general terms of sale define the contractual relations enter the Kapalina SAS company with a capital of 5000 euros, whose head office is situated 16 place of the general de Gaulle 59800 Lille, below called(mentioned) "Kapalina" and any natural or legal entity called(mentioned) below " the buyer ", proceeding to a purchase of product on the web site: http: //

Article 1: scope

1.1 The present general terms of sale are expressly approved and accepted by the buyer, who declares and recognizes to have acquainted with it and to accept them without reserve. The fact of placing order thus contains by rights on behalf of the buyer the membership(support) in our general terms of sale and express renunciation of quite different clauses and conditions of which he could take advantage(boast).

1.2 Kapalina reserves the right to modify at any time the present general terms of sale. In case of modification, will be applied to every command(order) the current general terms of sale in the day of the command(order).

Article 2: characteristics of the proposed properties(goods)

Products proposed in the sale on the site http: // to are reserved for the particular adults, warn risks bound(connected) to the possible presence of nicotine in e-liquids, as well as precautions for use concerning the use of e-liquids.

Article 3: command(order) and execution

3.1 The commands(orders) can have passed:

- by means of the site http: // by following the process of on-line command(order)

3.2 Any command(order) crossed(spent) with Kapalina is firm and definitive for the buyer from reception by Kapalina of an order form or all other supports(media) stating a command(order) ( signed estimate). All the supplied data and registered(recorded) confirmation will be worth proof of the transaction(deal). Kapalina will communicate by e-mail to the buyer a confirmation of the registered(recorded) command(order).

3.3 All our offers get on(hear each other) within the limits of the stocks of available raw materials. The unavailability of a product because of its abolition(deletion) on the online shop to cannot pull(entail) no cancellation of the global command(order) and will give the right to no compensation(allowance) on behalf of Kapalina.

3.4 The information expressed by the buyer, during the order taking commits(hires) this one: in case of error in the title(description) of address and phone number(coordinates), Kapalina could not be held responsible for the impossibility in which he could be to deliver the product.

Article 4: price(prize)

4.1 Our prices are indicated in euros, inclusive of all taxes. They can be modified at any time without advance notice.

The transport costs are indicated in the summary of the order.

Products are charged on the basis of the indicated prices as the buyer books his order. In case of unavailability of a product, Kapalina proposes to the buyer a refund or credit note.
4.2 In the case of a purchase since the foreigner or since FRENCH OVERSEAS DEPARTMENTS AND TERRITORIES, upon the arrival of the parcel, he falls to the buyer to clear through customs his goods by acquitting the rights and taxes to the entrance of the department or the territory if need.
4.3 The price indicated on the invoice by Kapalina is the definitive price, expressed inclusive of all taxes and including the VAT at the current rate for France and countries of the European Union.

Article 5: terms of payment 5.1 The orders are only handled after their complete payment, either by online direct payment by bank card, or upon receipt of the check or upon receipt of the corresponding transfer.

- cards Banking - Paypal:

Credit card, Visa, MasterCard, Eurocard and Paypal.

Payments are realized on the site by means of the system E-payment of the 3D Crédit Agricole Sécure using the protocol of encryption Secure Socket Layer (SSL), so that the passed on information is coded by a software and so that no third can acquaint with it during the transport on the network, as well as during the platform of payment Paypal.
5.2 At the request of the buyer, will be sent to him an invoice on paper.

Article 6: deliveries and postal charges 6.1 The delivery is directly made at the address indicated by the buyer in the order form. Kapalina confides his deliveries to The post office or to the carrier of his choice according to the weight and the destination of the delivery. Kapalina makes a commitment to implement everything to deliver products commanded for the fastest deadlines.

The average deadline of treatment of your order is of 1 day.
Generally speaking, all the orders crossed before 12 am are put down that very day in post office. The orders crossed on Sundays are put down on Tuesdays.
However, in certain cases (stock shortage of raw material, failure of material of production and packaging ...), commanded articles can undergo variable delivery deadlines. Kapalina makes a commitment to hold informed the buyer of any further time leads by these possible setback or of any definitive unavailability.
6.2 The delivery deadlines announced by post are generally of 48 hours working days as from the deposit of your parcel in our post office.
In every case, we cannot be responsible for delivery times of the carrier, in particular in case of delay. The delays can justify on no account the cancellation of the order or the request of damage and interests.
6.4 In case of damage or in case of missing, we thank you

7.1 Kapalina can be held responsible for damage of all kinds, so material as immaterial or physical, which could result from a malfunction or from a misuse of the marketed products. It's the same for the possible modifications of products. The responsibility of Kapalina will be limited, in any case, to the amount of the order and could not be put talk for simple errors or omissions which would have been able to remain in spite of all the precautions taken in the presentation of products.

In every case, the Kapalina company cannot be held responsible for failure to respect the current regulatory and legislative measures in the country of reception.
7.2 In its process of online sale, Kapalina is kept only by a best effort undertaking; his responsibility cannot be committed for a damage resulting from the use of the Internet network such as loss of data, intrusions, virus, break of the service or other involuntary problems.

Article 8: guaranteed 8.1 In case of non-compliance or in case of imperfection of a sold product, he can have returned to Kapalina who will resume him and will exchange him, under reserve that he returned to us under 15 days upon receipt of the parcel; the expenses of dismissals being chargeable to the buyer.
8.2 The guarantee of every product proposed by Kapalina is indicated on the product sheet of this one. When no guarantee is mentioned, the product is considered as without guarantee. Guarantees cover the not corresponding use of products (defused, transformed etc.), products having undergone a fall or a bad manipulation.
8.3 All the complaints, the request of exchange or refund have to be made:

- By mail way for the following address: Kapalina - 16 place of the General de Gaulle 58000 Lille

- By e-mail in:

Article 9: right to withdraw

In application of provisions of the article L. 121-20 and following ones of the French Code of the consumption, you arrange, as consumer in the sense of the Code of the Consumption, the deadline of seven (7) true days to exercise your right to withdraw without having to prove motives or paying of penalties, except the expenses of return. This deadline of seven (7) days court as from the reception of the delivered product.

If you exercise your right to withdraw, we shall pay off you by means of payment of our choice the sums paid as soon as possible and at the latest thirty (30) days after the date in which you exercised your right to withdraw. Your right to withdraw has to practice the following address:

SAS KAPALINA 16 places of the General de Gaulle - 59800 Lille.

To return the order, we recommend you to over-pack the original packaging of your products, because we will be able to take back only the returned products in their entirety, with their packing of origin, the whole to be intact, without traces of use, nor wear in new condition.
Caution: Always keep the original packaging of the products under penalty of being unable to reship them in case of problems. Indeed, the Post Office and all carriers never accept to take unpackaged products in cartons that can be handled.
You must accompany your return with a copy of the invoice. The exchange or refund may imply that you have not damaged the product, or that you have not returned incomplete.
you can mandate Kapalina so that a partner specialized carrier intervenes for the removal of the parcel, on its request, but under your responsibility and at your expense. The costs associated with such transactions are always communicated to you in advance and are subject to a bill that must be paid before any commitment of the removal procedures.

Article 10: disputes

Any return carriage forward or without the agreement of Kapalina will be refused.

The complaints or the challenges will always be received with attentive benevolence, the good faith being always presumed at the one who bothers to expose his situations.

In case of dispute, the buyer will address by priority Kapalina to obtain an amicable solution. Failing that, the Commercial court of Lille is only competent, whatever the place of delivery and the method of payment accepted.

Article 11: intellectual property

All the elements of sites are and remain the intellectual and exclusive property of Kapalina. Nobody is authorized to reproduce, to exploit, to rerun, or to use in any respect whatsoever, even partially, elements of the site that they are software, visual or sound, without an agreement written of Kapalina. Any simple link or by hypertext is strictly forbidden without an agreement written of Kapalina.

Article 12: archiving - Proof

Kapalina will archive order forms and invoices on a reliable and sustainable support establishing a faithful copy according to provisions of the article 1348 of the Civil code.

Registers computerized of Kapalina will be considered by the parts proof of communications, orders, payments and transactions intervened between the buyer and Kapalina.

Article 13: legal Information

According to the law 78-17 of January 6th, 1978 concerning the computing, concerning the files and concerning the liberties, the buyer has an access right and a rectification of the personal data concerning him. This right can be exercised online directly by itself, on request by e-mail sent in either by mail sent in the office of Kapalina 16 place of the General de Gaulle - 59800 Lille

Kapalina does not sell and does not rent email addresses and personal information on his customers. The treatment automated of information including the management of the e-mail addresses of the users of web sites belonging to Kapalina was the object of a declaration to the CNIL, under the number:

Article 14: applicable law

The present online terms of sale are subjected to the French law.

Quite various concerning the sale will be subjected to the French law in front of the Commercial court of Lille.

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